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	<link>http://www.mypipeline.co.uk/blog</link>
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	<pubDate>Thu, 06 Nov 2008 15:57:15 +0000</pubDate>
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		<title>Can crowd-sourcing public service media ever work?</title>
		<link>http://www.mypipeline.co.uk/blog/2008/11/06/can-crowd-sourcing-public-service-media-ever-work/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/11/06/can-crowd-sourcing-public-service-media-ever-work/#comments</comments>
		<pubDate>Thu, 06 Nov 2008 15:57:15 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/?p=305</guid>
		<description><![CDATA[
I submitted my first proposal for 4IP this week. There&#8217;s an online form for firing off your idea which reminded me a little bit of some other idea-gathering sites out there; but unlike some other sites, there&#8217;s no crowd on the other end of a 4IP idea to refine it, add to it or reject [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_315" class="wp-caption alignright" style="width: 310px"><img class="size-medium wp-image-315" title="lego" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/11/lego-300x225.jpg" alt="Photo by RichardAM. Are we ever able to make the most out other people's collective ideas?" width="300" height="225" /><p class="wp-caption-text">Photo by RichardAM. Are we ever able to make the most out other people&#39;s collective ideas?</p></div>
<p>I submitted my first proposal for <a href="http://submit.4ip.org.uk">4IP</a> this week. There&#8217;s an online form for firing off your idea which reminded me a little bit of some other idea-gathering sites out there; but unlike some other sites, there&#8217;s no crowd on the other end of a 4IP idea to refine it, add to it or reject it. There&#8217;s just a few commissioners and execs that look through the ideas once a week or so and decide whether yours has got what it takes. And you know what, despite what I said in <a href="http://www.mypipeline.co.uk/blog/2008/07/20/new-public-service-media-with-old-business-rules/">a previous post</a>, darn it, I think they&#8217;ve got no choice. I try to explain why in this post.</p>
<p>Recently there have been some successful crowd-sourcing sites set up for products, projects, ideas and policies. Some, like the <a href="http://www.mypipeline.co.uk/blog/2008/04/06/gimme-a-break-starbucks/">Starbucks one</a> I blogged about a few months ago, are crass, no-rewards schemes for the users. Other &#8217;suggestion box&#8217; sites have worked though, such as <a href="http://www.dellideastorm.com/">Dell&#8217;s Ideastorm</a>. But that site works because it is focused, generous, and active, with both die-hard customer fans and an increasingly responsive employee base.</p>
<p>Of course, there are successful product-sourcing sites that have worked, and worked very well, such as <a href="http://www.ryzwear.com/">RYZ Wear</a> and <a href="http://www.threadless.com/">Threadless</a>. But for the purposes of clarity, I&#8217;m not discussing those sites here. I&#8217;m talking here specifically of sites whose purpose is to attract and refine ambitious, socially-beneficial ideas. Here&#8217;s a list of some other sites and services aiming to do just that:</p>
<ul style="list-style:none">
<li><a href="http://www.crowdspring.com/">Crowdspring</a></li>
<li><a href="http://ideablob.com/">Ideablob</a></li>
<li><a href="http://www.fellowforce.com/">FellowForce</a></li>
<li><a href="http://www.cambrianhouse.com/">Cambrian House</a></li>
<li><a href="http://beta.kluster.com/">Kluster</a></li>
<li><a href="http://www.jovoto.com/">Jovoto</a></li>
<li><a href="http://www.showusabetterway.org">ShowUsABetterWay</a></li>
<li><a href="http://www.innocentive.com/">Innocentive</a></li>
</ul>
<p>These sites have made a better fist of it than Starbucks, trying to offer both the crowd-sourced contributor and the business incentives that are real - or at least real psychologically. They range from the charitable to the entrepreneurial in nature. 4IP&#8217;s system for collecting proposals, if it were designed to engage the public to scrutinise those ideas, would fall into this category too. But as I see it, if these sites were/are to work in the long term, they must solve several real problems:</p>
<h4><strong>The I&#8217;m Going to Submit A Second Rate Idea And Hold An Ace Up My Sleeve Problem</strong></h4>
<p>My utterly non-scientific observations are that online suggestion boxes tend to attract roughly 50 time-wasters to 1 genuine good idea. But you often get the feeling that behind one of those 49 rubbish proposals is a person with a cracking idea that&#8217;s hedging their bets and trying to make it big on their own, or with a few trusted colleagues.</p>
<p>I suspect that they&#8217;ve submitted the mediocre idea either as an attempt to test-drive the proposal system, or simply because they are really hesitant about publishing the good idea to a crowd of people who in theory could nick it, reproduce it and bring it to market more quickly with better resources. Heck, it&#8217;s the reason that some of my best ideas aren&#8217;t published on mypipeline, heh-heh. So how do you ensure high-quality ideas?</p>
<p><strong>Solution?</strong> Don&#8217;t publish the ideas straight away and subject them to expert scrutiny first. Explicitly define the terms of this process on the site&#8217;s homepage. The submitter of the idea must feel comfortable that the ideas that they submit are both secured legally by a set of House Rules, and that they have passed through an initial expert gauntlet. If the ideas haven&#8217;t been rinsed through before publishing, then the users of the site will be subjected to a mediocre ideas that instigate the next problem..</p>
<h4><strong>The Design By Committee problem</strong></h4>
<p>If steps haven&#8217;t been put in place to prevent bad ideas from being pushed on to the site early, then there is a good chance that those ideas will be improved by one or more members of the crowd. Of course, it&#8217;s not necessarily a bad thing that others contribute to or refine the original idea. That&#8217;s one of the reasons to crowd-source, after all. But as any product developer or designer can tell you, once a committee has been formed to design something, that something has a tendency to lose its singular vision. See what I mean in <a href="http://www.cambrianhouse.com/idea/idea-promoter/ideas-id/F0rRZM8/">this example from Cambrian House</a>. The more people turn their attention to a problem or an idea, the harder it becomes to keep that idea focused and tight. Before long, the idea morphs into many ideas, each with their own possibilities and problems (including problem 3, below).</p>
<p><strong>Solution? </strong>Instantiate a system of conceptual evolution, where - at each stage of the process - the idea is reborn with the best ideas from the crowd (as voted on not by the crowd but the experts) folded into the original idea. Mark each iteration of the idea with release numbers, and clearly version the ideas. If ideas spring from the original one and are different enough from the root idea, branch them and get them going on their own paths. Gosh, I&#8217;m sounding like a software developer here&#8230;</p>
<h4><strong>The Who Owns What problem</strong></h4>
<p>Of course, once you solve the first two problems - fairly thorny problems for sure - you start to get into the really prickly issues, such as ownership. If so many can contribute to an idea, how do you ensure that both the originator of the idea and the people improving the idea get compensated for their efforts? And how do you split the ownership? What if an improvement is the only reason that the original idea is worth building at all?</p>
<p>Many more questions are raised that remain unanswered on the typical FAQ page. Cambrian House (soon to be VenCorps) created a points system that enabled users to contribute improvements to an idea and gain  &#8216;Cambros&#8217;, &#8216;Royalty&#8217; Points and &#8216;Glory&#8217; Points. As Cambrian House moves its system to a newly defined one at VenCorps, perhaps this &#8216;currency&#8217; will try to tackle the Who Owns What problem more directly. As it stands, it&#8217;s a half-baked mechanism. You&#8217;d need an army of lawyers working round the clock just to sort out the strands if even a 10th of the ideas were investable, which they aren&#8217;t.</p>
<p><strong>Solution?</strong> This is trickier than the first two. Imposing a share-based system is appealing to me, with the governing body assigning the shares to the idea based on an expert assessment of the contributing idea&#8217;s value to the overall idea/project. Other market-based analogies could be used to define &#8216;options&#8217; in a proposed idea/project. Maybe it&#8217;s the subject of a future blog post, but I&#8217;m not going into detail here. The team of lawyers cost is a problem that I&#8217;m not touching with a barge pole here either.</p>
<p>In short, I think that crowd-sourcing is working for some lucky brands, but it&#8217;s very unresolved as a means of generating high-value commercial or media content propositions. It&#8217;s a great way to get instant feedback from customer groups; and given the right incentive (usually money) good ideas can come about from these sites. But no one&#8217;s cracked the nut yet, and the technical investment needed to build a system that gives peace-of-mind to all parties involved in such ventures is probably prohibitive.</p>
<p>Here&#8217;s a telling piece of reporting from Techcrunch when it was first sniffed out that Cambrian House was going into a bit of a &#8216;restructuring period&#8217;:</p>
<blockquote><p>Many of these ideas didn’t gain traction until they were invested in and championed by Cambrian House itself, which again makes you wonder whether any good ideas can actually grow into full-fledged products from an unaffiliated crowd.</p></blockquote>
<p>But I&#8217;m sure someone somewhere will crack this particular nut in time.</p>
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		<title>TV ain&#8217;t dead&#8230;let&#8217;s get away from device-centric debates</title>
		<link>http://www.mypipeline.co.uk/blog/2008/10/01/tv-aint-deadlets-get-away-from-device-centric-debates/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/10/01/tv-aint-deadlets-get-away-from-device-centric-debates/#comments</comments>
		<pubDate>Wed, 01 Oct 2008 08:52:50 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Digital Life]]></category>

		<category><![CDATA[Future Telly]]></category>

		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/?p=298</guid>
		<description><![CDATA[
More fires are burning over here about whether TV is dead (or dying).
There is never going to be a &#8216;post-TV&#8217; world, in my view. There is simply a multi-screen world that broadcasters and advertisers are coming to terms with. Maybe we should stop talking about the devices as being central to the issue. Content is [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/10/dead-tv.jpg"><img class="alignright size-medium wp-image-300" title="dead-tv" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/10/dead-tv-300x230.jpg" alt="" width="300" height="230" /></a></p>
<p>More fires are burning over <a href="http://38minutes.ning.com/profiles/blog/show?id=2304815%3ABlogPost%3A3386">here</a> about whether TV is dead (or dying).</p>
<p>There is never going to be a &#8216;post-TV&#8217; world, in my view. There is simply a multi-screen world that broadcasters and advertisers are coming to terms with. Maybe we should stop talking about the devices as being central to the issue. Content is content, and people will consume it where they like. &#8216;TV&#8217; studios will need to become &#8216;content&#8217; studios &#8212; slightly less glamourous to the tongue but no less valid. They will need to be adept at furthering conversation alongside their content - as Cory Doctorow says, &#8220;Conversation is king. Content is just what we talk about.&#8221; And half the time what we talk about when we talk about content now is not the content but the conversation &#8212; make of that what you will.</p>
<p>There is still a craving for well-produced, meaningful content on any media, precisely because people want to <em>talk about meaningful things</em>. Admittedly it doesn&#8217;t help that to dig into this meaningful fare we must first break through the crust of celebrity-obsessed tripe and self-promotional YouTube rubbish. But slowly and surely, content studios are cottoning on to what makes digital output special.</p>
<p>Plasma TVs may be the best-selling electronic items, but they&#8217;re all coming with IP connections now, and with FreeSat et al gaining spotlight, it simply makes sense to create content that facillitates conversation and contribution.</p>
<p>For me, it&#8217;s all about the meta data creation at the point of production: get &#8216;content studios&#8217; to tag product info into their output so that when I watch an episode of Gok&#8217;s Fashion Fix I can go and buy his glasses through my device (telly, mobile, whatever); geolocate the discoveries on that episode of Timeteam so that I can discover more about my local area when I am driving in my car; add supporting information about the contributors of Dispatches so that I can can make contact with them, participate in the conversation&#8230;.</p>
<p>That&#8217;s where we should be heading as our media converges. Not splitting hairs about the longevity of a given device.</p>
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		<title>Here&#8217;s an idea for 4iP: outdoor, interactive public new media</title>
		<link>http://www.mypipeline.co.uk/blog/2008/09/22/heres-an-idea-for-4ip-outdoor-interactive-public-new-media/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/09/22/heres-an-idea-for-4ip-outdoor-interactive-public-new-media/#comments</comments>
		<pubDate>Mon, 22 Sep 2008 15:13:42 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Data Visualization]]></category>

		<category><![CDATA[Digital Life]]></category>

		<category><![CDATA[Future Telly]]></category>

		<category><![CDATA[Ideas]]></category>

		<category><![CDATA[4ip channel4]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/?p=284</guid>
		<description><![CDATA[
I had a few ideas about 4IP again today, and there&#8217;s one I&#8217;d like to share here to see if anyone had any feedback:
If you want public-service new media to serve the public, put it where the public can see it and engage with it: outdoors.
What could this mean? How about an ambient network of [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_286" class="wp-caption alignright" style="width: 330px"><a href="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/09/nokia_interactive_billboard.png"><img class="size-full wp-image-286" title="nokia_interactive_billboard" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/09/nokia_interactive_billboard.png" alt="Touchscreen displays have been to good effect for advertisers. Why not explore the 'outdoor' options?" width="320" height="236" /></a><p class="wp-caption-text">Touchscreen displays have been to good effect for advertisers. Why not explore the &#39;outdoor&#39; options?</p></div>
<p>I had a few ideas about <a href="http://www.4ip.org.uk/">4IP</a> again today, and there&#8217;s one I&#8217;d like to share here to see if anyone had any feedback:</p>
<h2><strong>If you want public-service new media to serve the public, put it where the public can see it and engage with it: outdoors.</strong></h2>
<p>What could this mean? How about an ambient network of public touch-screen interfaces that:</p>
<ol>
<li>Showcase 4iP projects</li>
<li>Allow the foot-fall to interact with the concepts and data inside those projects and</li>
<li>Take feedback from the public as to what&#8217;s working and what&#8217;s not.</li>
</ol>
<p>There are several reasons why this would work well for 4IP:</p>
<ol>
<li> we have a pedigree in <a href="http://www.bigartmob.com/">public art</a> and displays, and people associate the brand with this activity</li>
<li>we are being encouraged to think of a future in which broadcasting is not limited to the front-room, even though that is where our strength lies (linear TV output)</li>
<li>The data that could be collected from these public media centres is <strong>HUGE</strong>: and could be used in so many ways that would not be immediately obvious to the commissioners of the 4iP projects.</li>
</ol>
<p><strong>An example of what I mean..</strong></p>
<p>Suppose Channel4 commissions a project that employs the publicly available data here at <a href="http://www.theyworkforyou.org">TheyWorkForYou.org</a> and also through ideas such as the <a href="http://maps.met.police.uk/">Met Police Crime Map</a>. It&#8217;s not so hard to imagine a scenario where a large screen interface is displayed in some of the city&#8217;s hot spots that aims to solicit both ideas on crime prevention, and also allow members of the local area who wouldn&#8217;t normally go to one of these sites online to see relevant data about their area broadcast on the streetcorner. You could make a short clip of yourself (maybe using an API from a video service such as <a href="http://12seconds.tv/">12seconds</a>) campaigning for a specific action in the area, and other passersby could have the chance to react to what you&#8217;d said. It&#8217;d be a living document of their area with the ability to showcase the stuff they&#8217;re proud of in the area as well as a chance to give direct feedback to their government officials.</p>
<p>How about another initiative that uses the public displays for expanding cultural awareness? Maybe using the terminals to broadcast historical televisual content about an area? I would love to be able to pour through some local footage of interesting events whilst waiting for a bus in Berkhamsted; I would also like the opportunity to feedback on what kind of local media content would interest me more&#8230;</p>
<p>How about using the terminals to display where to buy the lowest cost goods available in the area, with directions to find them?</p>
<p>Yes, I realise that this kind of project is a) expensive and b) not about to happen overnight. But it&#8217;s not beyond the realms of possibility given the right partnerships: a hardware company keen to get its brand out there and convince people of their touchscreen&#8217;s functionality, a software company keen to flex its muscles in the burgeoning gestural programming market, some production companies keen to get into new media in the right ways&#8230;you get the picture.</p>
<p>I wrote a little while back about how 4iP might employ the thinking that allows <a href="http://www.mypipeline.co.uk/blog/2008/07/20/new-public-service-media-with-old-business-rules/">open-source models</a> to succeed. I think this may be another way to actually harness the public to create value in public service digital media.</p>
<p>What do you think?</p>
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		<title>c4catchuplist - inspired by iplayerlist</title>
		<link>http://www.mypipeline.co.uk/blog/2008/09/07/c4catchuplist-inspired-by-iplayerlist/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/09/07/c4catchuplist-inspired-by-iplayerlist/#comments</comments>
		<pubDate>Sun, 07 Sep 2008 20:46:03 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Ideas]]></category>

		<category><![CDATA[Projects]]></category>

		<category><![CDATA[channel4]]></category>

		<category><![CDATA[on-demand]]></category>

		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/?p=272</guid>
		<description><![CDATA[A colleague pointed me to the excellent iplayerlist a while back, and it inspired me to hack up this Channel4 CatchUpList because I find the current Catch Up interface a little over egged at the moment (don&#8217;t worry, we&#8217;re working on that).
Anyway, here it is, a list of the TV shows currently available in Catch [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mypipeline.co.uk/projects/catchuplist"><img class="size-full wp-image-276" title="catchuplist" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/09/catchuplist.png" alt="Screengrab of the CatchUpList" width="350" height="207" /></a>A colleague pointed me to the excellent <a href="http://iplayerlist.mibly.com/">iplayerlist</a> a while back, and it inspired me to hack up this Channel4 <a href="http://mypipeline.co.uk/projects/catchuplist/">CatchUpList</a> because I find the current Catch Up interface a little over egged at the moment (don&#8217;t worry, we&#8217;re working on that).</p>
<p>Anyway, here it is, a list of the TV shows currently available in Catch Up, with links straight to their player and the time left to watch them. There&#8217;s also a breakdown of what genre of programming makes up the Catch Up service.</p>
<p>This still doesn&#8217;t work out the can&#8217;t-view-on-a-mac dilemma, which I too suffer from.</p>
<p>We&#8217;re working on that too&#8230;</p>
<p>NB: this service is cached every hour.</p>
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		<title>The Bug List: Dawkins and Dragons</title>
		<link>http://www.mypipeline.co.uk/blog/2008/08/20/the-bug-list-dawkins-and-dragons/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/08/20/the-bug-list-dawkins-and-dragons/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 09:45:20 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[The Bug List]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/?p=175</guid>
		<description><![CDATA[I&#8217;ve already professed an admiration for Richard Dawkins&#8217; no-nonsense approach to a studied life. But I&#8217;ve got to say that his latest series on Channel4 (The Genius of Charles Darwin) was a let down. In the last episode, it was disappointing to watch Dawkins&#8217; interview with the Archbishop of Canterbury Rowan Williams degrade into an [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-176" title="picture-21" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-21.png" alt="" width="185" height="128" />I&#8217;ve already professed an admiration for Richard Dawkins&#8217; no-nonsense approach to a studied life. But I&#8217;ve got to say that his <a href="http://www.channel4.com/video/the-genius-of-charles-darwin/catchup.html">latest series on Channel4</a> (The Genius of Charles Darwin) was a let down. In the last episode, it was disappointing to watch Dawkins&#8217; interview with the Archbishop of Canterbury Rowan Williams degrade into an imbalanced polemic rather than discussion. I don&#8217;t think it was Dawkins fault either, but the producer/editor of the programme. Dawkins would put forward the evidence from biology and genetics; the Archbishop would fend off the science with clearly unconvincing &#8216;evidence&#8217; from the Bible. But when Dawkins accused Williams of using poetic language to cover up the cracks in his argument, the interview faded to another scene, leaving the Archibishop&#8217;s words drifting off, as if to say that his words were not worth listening to. It just appeared that Dawkins needed to have &#8216;the last word&#8217; and dismissed the Archibishop in a vain manner. The scene would have had much more lasting impact had Dawkins let Williams dig the religious argument into a deeper hole. It wold be good too if Dawkins at least ackowledged the peace and meaning that religion does afford people who are unwilling or unable to study life in all its complexities the way that he has. His arrogant tone in the films just comes across to bold for so many, and if his aim is to convince religious believers in a different, more analytical approach to the Big Questions, then his television outings are failing miserably.</p>
<p>I turned over to watch <a href="http://www.bbc.co.uk/dragonsden">Dragons Den</a> afterwards, and was gripped with yet more irritation - just how much superficial padding goes into the edits of these programmes so that they can be flogged to Dave for endless reruns. The actual pitches and responses only seem to now account for around 70% of the show; the other 30% consists of preview takes on something you are <em>just about to watch. </em>Can&#8217;t the BBC just make a cut for ad-funded stations and another for its own channels?</p>
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		<item>
		<title>Ideas of the Day for Mash Ups</title>
		<link>http://www.mypipeline.co.uk/blog/2008/08/20/ideas-for-mashups/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/08/20/ideas-for-mashups/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 05:52:30 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Ideas]]></category>

		<category><![CDATA[Projects]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[mashups]]></category>

		<category><![CDATA[music]]></category>

		<category><![CDATA[open APIs]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/2007/05/14/ideas-140507/</guid>
		<description><![CDATA[Updated Aug 20 &#8216;08
Albumaniac: Lyrics.com + Last.fm mashup: game that pulls a random lyric or verse from the lyrics database, and four album images from the Last.fm REST service. The user has to guess which album the lyric is from. If they get it wrong, the albums disappear. If they get it right, the album [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Updated Aug 20 &#8216;08</strong><img class="alignright size-full wp-image-249" title="picture-41" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-41.png" alt="" width="272" height="229" /></p>
<p><strong>Albumaniac</strong>: Lyrics.com + Last.fm mashup: game that pulls a random lyric or verse from the lyrics database, and four album images from the Last.fm REST service. The user has to guess which album the lyric is from. If they get it wrong, the albums disappear. If they get it right, the album art is automatically added to their knowledge base and that information is stored for later. The information could, for instance, be used to allow that user to act as an expert on that band or album, or whatever. Or it could just accumulate on that player&#8217;s profile as a &#8216;badge&#8217; of their knowledge/skill, and therefore be matched against other players who share their knowledge etc.</p>
<p><strong>Band-aid</strong>: Tour dates map mashup with Yahoo! Maps and Upcoming.org. Visualisation exercise for traditional calendar-based information. User searches for a particular band, and the map is populated with their tour dates and locations, with a 1-2-3-4-5 dot-connection to indicate the sequence of the tour. Then the user can form a group that campaigns to get their favourite bands to play in their hometown by pledges for ticket sales. The user could use a ticketmaster purchasing client to buy tickets for the tour. This would be even better if the unsigned bands could add their gig locations and dates to the map itself.</p>
<p><strong>Twitter + 43People.com mash:</strong> user  tweets goal progress notes to their 43things.com goal list. This would then appear as a mini-blog that gradually builds a graphical progress report for all of their goals/travel spots/etc.  They could set milestones as well (I&#8217;ve raised £300 of £1000 to do my Mt Kilamanjaro trip) or set themselves challenges with the new API call on 43things.</p>
<p>Caveat: I haven&#8217;t checked whether any of these actually exist..some probably do. It&#8217;s just a brain dump, so I can start thinking about something else.</p>
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		<title>Conversation on the modern web page</title>
		<link>http://www.mypipeline.co.uk/blog/2008/08/11/conversation-on-the-modern-web-page/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/08/11/conversation-on-the-modern-web-page/#comments</comments>
		<pubDate>Mon, 11 Aug 2008 10:24:11 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[UX]]></category>

		<category><![CDATA[channel4]]></category>

		<category><![CDATA[comments]]></category>

		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/2008/08/11/conversation-on-the-modern-web-page/</guid>
		<description><![CDATA[
Back in March 2007 Freakonomics author Stephen Dubner wrote this tiny blog post for the NY Times asking a question about why people comment on blogs. Needless to say, it attracted much more than the average comment count for a blog post (4x as many as a successful post according to Dubner&#8217;s math.) There are [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/beast-openid-copy.jpg" alt="open id" /></p>
<p>Back in March 2007 <em>Freakonomics</em> author Stephen Dubner wrote this <a href="http://freakonomics.blogs.nytimes.com/2007/03/15/who-comments-on-blogs-and-why/">tiny blog post</a> for the NY Times asking a question about why people comment on blogs. Needless to say, it attracted much more than the average comment count for a blog post (4x as many as a successful post according to Dubner&#8217;s math.) There are many thoughtful responses to Dubner&#8217;s question, but one that got me thinking was this:</p>
<blockquote><p>Someone should do a study about blog commenters. I think blog commenting is a sociological phenomonen that deserves attention. And the outcome of such a study could be used to dramatically enhance the value of the good blogs. There are the commenters who actually have some facts to add to the subject. There are the commenters who pretend to have some facts to add to the subject. There are the commenters who have only their opinion, and often ill-informed ones at that. There are the commenters who couldnâ€™t care less about the post itself but comment as a form of social interaction. There are the commenters who feel compelled to offer a comment on every elseâ€™s comment. And, most common of all, there are the commenters who consider commenting to be a competitive sport and have to have the first and/or last word &#8230; I personally would prefer to read only blogs that attract comments from people who have something intelligible (usually facts, but occasionally well-informed opinion) to add to the discussion so that everyone can learn something from the experience of reading the comments..</p></blockquote>
<p>This puts into perspective a pretty common view, not only of the people who comment frequently on blogs, but of how their intentions are perceived. Which got me wondering about several sources of frustration that users have when browsing blogs - especially popular ones<img class="alignright" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/bbc-blogs.png" alt="bbc comment" /></p>
<ul>
<li>Comment streams (also called &#8216;zones&#8217;) are so long that users cannot make sense of the ongoing discussions within them</li>
<li>There is no easy way to distinguish &#8216;intelligible&#8217; comments, to borrow the phrase above, from throwaway comments</li>
<li>There are not enough incentives to provide considered comment using the majority of comment services</li>
<li>Users find it difficult to both track and respond to &#8216;multi-threaded&#8217; conversations inline</li>
<li>Too many websites&#8217; comments area have a legacy of web 1.0 &#8216;feedback forms&#8217; which were the antithesis of conversation starters</li>
</ul>
<p>For the past six months we&#8217;ve been looking at how we can improve the user experience of social media on the <a href="http://www.channel4.com">Channel4.com</a> website. By social media, I mean both community features and audience interactions. Whilst I am of course keen to engage with communities around channel4.com&#8217;s content, I have been focusing most of my thinking time to the latter group of functionality, and two features in particular - commenting and rating. Two reasons really. One, I am disappointed with the current service of commenting and rating on C4.com enough to want to change it; and two, it&#8217;s a tougher problem in my view than setting up a community with a single purpose. Lots of packaged solutions exist out there that can enable any old hack to set up a community around their favourite content. See <a href="http://www.kickapps.com">Kickapps</a>, <a href="http://www.onesite.com">OneSite</a>, andÂ  <a href="http://www.smallworldlabs.com">Small World Labs</a> for a few front-runners in this field. And granted, there are also vendors who market &#8217;social tools&#8217; as components that you run alongside a traditional CMS, and power the users&#8217; side of the content contract. <a href="http://www.pluck.com">Pluck</a> and <a href="http://www.pringo.com">Pringo</a> are the heavyweights in this arena. And then there are specialists, such as <a href="http://www.disqus.com">Disqus</a>, which offer a <abbr title="Software as a Service">SaaS</abbr> solution primarily aimed at bloggers, and others who want to aggregate their users&#8217; comments and personalise the proposition a little.</p>
<p><img class="alignleft" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-2.png" alt="big brother comment" />At channel4.com we have a tricky situation. It&#8217;s not news that we&#8217;re in the process of redefining how we produce our programme information pages. There&#8217;s a team beavering away right now, trying to nail both a consistent user experience and a well-wrought product that can claim to be the authoritative source for all things around a given C4 programme. It&#8217;s no small effort, as the BBC have recently found with the launch of their own /programmes pages.</p>
<p>Of course we&#8217;d like to offer our audience the ability to both discuss our content where the content sits, and also be able to pass some judgment over others&#8217; commentary (and our own!). In short - to facilitate a dialogue between the channel&#8217;s content producers and its online audience. It was one of the core goals of the project from the inception: <strong>engage with the wider web community</strong>.</p>
<p>However, we&#8217;ve got at least four distinct types of programme, and the kinds of feedback that we expect and receive for each type varies as much as the linear content. I define the four types of comment we most often receive as:</p>
<p><img class="alignright" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-5.png" alt="picture-5.png" /></p>
<ol>
<li><strong>Shout Out</strong>: user makes a short, typically singular statement that is of a more &#8216;throwaway&#8217; nature than your average email, say. These comments can most often be found on entertainment programmes such as Skins and Big Brother. What the user expects when commenting in this way is like the experience of a Facebook user&#8217;s wall or indeed the Shout Box on Last.fm. These folks aren&#8217;t going to be reading others&#8217; comments too often, and certainly don&#8217;t need to &#8216;rate&#8217; each other&#8217;s input. However, they are often signed up to at least one social network and as such appreciate the ability to &#8217;stamp&#8217; their comments with something more visual than a handle - either an image or a video.</li>
<li><strong>Review</strong>: user actively reviews a piece of content. See Film&#8217;s <a href="http://www.channel4.com/film/reviews/film.jsp?id=162751&amp;page=4">user reviews</a> or the 4Car site&#8217;s owner reports. These comments are usually more focused, but still unlikely to be dialogue. It&#8217;s a case of broadcasting one&#8217;s opinion of a non-contentious subject or product, and so rarely warrants either an editorial oversight or indeed the functionality to allow users to respond directly to other users.</li>
<li> <strong>Debate Opener</strong>: user offers a clear opinion, and has taken the time to consider their comment. You might normally find their comments in a message board setting, or on A-list blogs. This can be, as in the case of the TV Show&#8217;s commenting system, instantiated by the C4 editorial team, and &#8216;hosted&#8217; with some degree of mediation. See <a href="http://www.channel4.com/interact/viewfinder/viewers-editor/index.html">this page for a good example</a>, albeit brief. Factual programmes, unsurprisingly, tend to garner the most debates. They are currently housed in forums, such as <a href="http://community.channel4.com/eve/forums/a/tpc/f/7070069631/m/13400583201">this one for a recent documentary on Muslims in the UK</a>. Though I value message boards for their no-nonsense approach to chat and conversation, I think it&#8217;s a bit of a shame that these debates are held &#8216;off site&#8217; in that people cannot comment at the <a href="http://www.channel4.com/news/articles/dispatches/it+shouldnt+happen+to+a+muslim/2314592">source of content</a>.</li>
<li><strong>Debate Response</strong>: user sets their stake in the sand on one side of an argument, and if not on a message board, gets around the lack of a threading system (usually found in forums) by simple stating a &#8216;responding to X&#8217; at the beginning of their comment.</li>
</ol>
<p>So how do you design a commenting system that addresses the goals of each type of commenter? I was curious as to whether there were some companies out there that were facilitating conversation and response a little differently, so <a class="alignright" title="polar map" href="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-6.png"><img src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-6.thumbnail.png" alt="polar map" /></a>I thought I&#8217;d do a quick <a href="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/competitor-landscape-polar_noc4.pdf">polar map of the online conversation landscape</a> for my research. There are two axes - visually-enriched to text-only, and interactive to passive. On the more innovative end were the self-moderating UGC sites, particularly with a video focus. Viddler, YouTube and Seesmic all had replying functionality along with the ability to send a video response. In two of the three you can also rate a fellow commenter, always with a thumbs-up/down idiom. On the more traditional side of things were the papers, broadcasters and most popular blogs (note, for instance, that whilst Flickr encourages commenting on its photo pages, there are no comments on its <a href="http://blog.flickr.net/en">blog</a>). Somewhere in the middle are most blogs.</p>
<p>The Guardian has just signed up to the Pluck service, and as such benefits from its rating tool which allows users to &#8216;dig&#8217; a comment. However, that&#8217;s as far as the functionality goes. One of the advantages, surely, of being able to rate a user&#8217;s comment is to have that data collected and used elsewhere, either collated somewhere as the &#8216;top rated voice&#8217; of the public somewhere, or simply allowing your profile to aggregate what others&#8217; have thought about your comments. But unfortunately the Guardian&#8217;s service doesn&#8217;t do either, rendering the ability to rate or slate someone&#8217;s view rather meaningless.</p>
<p>There&#8217;s another observation that one can&#8217;t help but notice occurring naturally on sites with long comment streams without threading: people use the @ symbol to address a comment to another user. However, there&#8217;s another problem with the experience at this level, too. Whilst this ad hod emergent, user-generated system works well for the first few &#8216;responses&#8217;, when more data is delivered, the model breaks down - suddenly there&#8217;s no way of determining whether @someuser is talking about someuser&#8217;s first comment or sixteenth. Try making sense, for instance, of this <a href="http://www.channel4.com/bigbrother/housemates/profile.jsp?housemateId=257">comment stream on Big Brother</a>.</p>
<p><img class="alignleft" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/picture-1.png" alt="picture-1.png" />This is a scenario that Twitter users will be familiar with. One can reply to any tweet from another user, but that reply, when delivered to the stream, is taken out of context - there&#8217;s no way to understand what the reply is to. This is acceptable for Twitter chat, because generally the conversation is between friends, and there is a sense of understanding about the context. But not so for casual browsers dipping into a comment stream on, say, the Guardian&#8217;s blog posts.</p>
<p>My trawling through various streams looking for ways to improve the user experience of reading comments and being able to send a comment led to a few thoughts about what could work to ease the information overload one feels when faced with a big comment stream. Dunstan Orchard was experiencing similar concerns with his comments stream and took matters into his own hands with this <a href="http://www.1976design.com/blog/archive/2003/11/12/comments/">visual guide to navigating comments</a>. Although a good attempt at conveying order to an otherwise chaotic interface, I think it suffers a little from trying to do too much.</p>
<p><img class="alignright" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/responses.png" alt="responses.png" />One idea that appeals to me is trying to deal with comment replies in a flattened fashion, hiding the thread layers.Â  I sketched out this early concept to show folks here at C4. The idea is that instead of showing the natural nesting of comment replies, you would instead serve an overlay which aggregated the responses to a comment inline, with the ability to then respond to a respond if needed. Clicking on a reply icon would preload your submission form with a label saying &#8216;In response to&#8217; or simply @ and the number and author of the comment. In this way, you could quickly scan to see which comments had deserved the most reaction, and it also would mean that wherever your attention was fixed on the comment stream, you could pull in responses inline, without having to skip up and down the page unnecessarily looking for the conversation. It effectively hides a nested experience, and makes the act of replying more accessible.</p>
<p>Hiding the visual complexity of nesting is, for me, a move forward in the evolution of online conversation. Another is to actually use one&#8217;s rating service to organise information on the comments stream. As mentioned above, I think there&#8217;s an incentive to contribute thoughtful, worthwhile comment if other users&#8217; rating of your comment results in your comment beng selected as the most valuable. Having what I call a &#8216;Chatter Box&#8217; that shows whose participation in the thread has received the most praise should raise both quality and quantity of submissions.</p>
<p>Being able to define what type of comment a user is making is another way of visualising the data collected from a comments stream. One of the ideas to have come out a brainstorm session recently was a panel of tags ranging from &#8216;thoughtful&#8217; to &#8216;revolutionary&#8217; to &#8216;mainstream&#8217; that users could click to assign a judgment value to a given comment. Granted it&#8217;s a bit zany, but it&#8217;s tackling the issue of how to use collaborative filtering to let the users decide what bubbles up as &#8216;good stuff&#8217;.</p>
<p>Got any thoughts about how commenting services and ratings online could be improved to facilitate better participation? Let me know.</p>
<p>(By the way, I&#8217;m well aware of how basic the commenting service is on this blog, thank you) <img src='http://www.mypipeline.co.uk/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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		<title>More data viz delights from the Beeb</title>
		<link>http://www.mypipeline.co.uk/blog/2008/08/03/more-data-viz-delights-from-the-beeb/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/08/03/more-data-viz-delights-from-the-beeb/#comments</comments>
		<pubDate>Sun, 03 Aug 2008 22:06:08 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Data Visualization]]></category>

		<category><![CDATA[Future Telly]]></category>

		<category><![CDATA[BBC]]></category>

		<category><![CDATA[TV]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/2008/08/03/more-data-viz-delights-from-the-beeb/</guid>
		<description><![CDATA[I wrote a while back about how the BBC&#8217;s White Season&#8217;s artistic treatment of some user generated data was an innovative step for the future media division Auntie-side. But I didn&#8217;t think that the web community&#8217;s most recent penchant - to visualise the galaxy of data we now swim in - would be taken so [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/08/britainfromabove1.jpg" alt="britainfromabove1.jpg" />I wrote a while back about how the <a href="http://news.bbc.co.uk/1/hi/technology/7539529.stm">BBC&#8217;s White Season</a>&#8217;s artistic treatment of some user generated data was an innovative step for the future media division Auntie-side. But I didn&#8217;t think that the web community&#8217;s most recent penchant - to visualise the galaxy of data we now swim in - would be taken so seriously by the programme makers at the BBC.</p>
<p>During an interstitial yesterday I caught a glimpse of this, the trailer for <a href="http://news.bbc.co.uk/1/hi/technology/7539529.stm">Britain From Above</a>, which sounds like it could be the sequel to the much acclaimed <em>Coast</em> or a World War II biopic. But as it turns out, it&#8217;s more like a whodunnit of Britain&#8217;s digital footprints. Everywhere we travel, we secrete our tiny wake of 1s and 0s behind us - the phone calls we make, the GPS satellite navigation devices that we have sniffing our every step&#8230; I haven&#8217;t seen the actual programme yet as it airs next week, but it&#8217;s certainly one for my iPlayer viewing. The most important thing for me perhaps about it is that it is attempting to <em>tell a story with that data</em>; and that&#8217;s fundamentally what we need to do every time we attempt to make sense of that galaxy of bits.</p>
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		<title>New public service media with old business rules?</title>
		<link>http://www.mypipeline.co.uk/blog/2008/07/20/new-public-service-media-with-old-business-rules/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/07/20/new-public-service-media-with-old-business-rules/#comments</comments>
		<pubDate>Sun, 20 Jul 2008 20:09:13 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Future Telly]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[business]]></category>

		<category><![CDATA[innovation]]></category>

		<category><![CDATA[TV]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/2008/07/20/new-public-service-media-with-old-business-rules/</guid>
		<description><![CDATA[Disclaimer: my thoughts and words, not those of Channel4.
There are many passages in Clay Shirky&#8217;s Here Comes Everybody worth reading if you&#8217;re in telly, or any media, really. One of my favourite ones follows, and speaks about the superior quality filters which open-source, people-powered systems tend to produce. They do so by allowing 100x as [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Disclaimer</strong>: my thoughts and words, not those of Channel4.</p>
<p>There are many passages in Clay Shirky&#8217;s <a href="http://www.herecomeseverybody.org">Here Comes Everybody</a> worth reading if you&#8217;re in telly, or any media, really. One of my favourite ones follows, and speaks about the superior quality filters which open-source, people-powered systems tend to produce. They do so by allowing 100x as many failures as the traditional corporation. Why? Because failure in this environment is free; and every time you fail at something, you learn how to improve. Not so in Old School Business:</p>
<blockquote><p>The overall effect of failure is its likelihood times its cost. Most organizations attempt to reduce the effect of failure by reducing its likelihood. Imagine that you are spearheading an effort for a firm that wants to be more innovative. You are given a list of promising but speculative ideas, and you have to choose some subset of them for investment. You thus have to guess the likelihood of success or failure for each project. The obvious problem is that no one knows for certain what will succeed and what will fail.</p></blockquote>
<p>The effect, therefore, is that only the projects deemed less risky, and which fare well in traditional &#8216;cost/benefit&#8217; analysis, will make the cut. There may be a great <em>desire</em> for innovative projects in one&#8217;s company, but you are still putting great trust in the executives who must pass judgment on those potential projects. In other words, you can&#8217;t ever count on the wisdom of crowds in a company that has limited funds to dispense on &#8216;innovation&#8217;.</p>
<p>These words were loud in my ears when I last thought about <a href="http://www.4ip.org.uk">4IP</a>, Channel4&#8217;s ambitious bid to transform public service media. (The name stands for 4 Innovation for the Public.) I know that there have been plenty of kick-off meetings about new ways of working, collaborating and building relationships and so on that will drive the project forward. And there have been lots of debates about what the gelling idea behind the project is. Lots of forward-thinking people on board. Lots of buzz in and around Channel4. But there&#8217;s the rub: according to the blog, the Fund &#8220;<a href="http://www.4ip.org.uk/blog/powered_by_4/">will support up to 30 independent web sites, offering innovative or public service content to audiences</a>.&#8221;</p>
<p>There&#8217;s that hand-selected subset again&#8230;the traditional business model. How will 4IP ensure innovation, if conventional investment procedures tend to short circuit high-risk, but potentially world-changing enterprise? Say 500 ideas come in through 4IP&#8217;s golden gates. The commissioners will surely have a hard time selecting which ideas they will go with. The Fund will end up funding less than 10% of the ideas, some of which may not succeed, especially not in the long term.</p>
<p>Sure, it&#8217;s a fantastic ambition to support 30 worthwhile online services, but I just wonder whether there&#8217;s another way to nurture <em>more</em> ideas. Perhaps engineering a system whereby each of those 500 ideas can receive the &#8216;light&#8217; of public scrutiny, and more importantly, the public can choose to contribute time, money or thinking to any idea they deem worthy. They might become as much a partner in the project as 4IP. That is the spirit of open-source, and why open-sources projects have progressed faster, and more cheaply, in many ways, than commercial launches. But I can understand the need and desire of the 4IP bods to want to focus on a few high-profile projects, and not spread their efforts too thin; after all, there will only be a few 4IP commissioners&#8230;versus nearly 70 million of us in the public.</p>
<p>There&#8217;s plenty of public service initiatives out there that promise funding in the UK. One recent find was <a href="http://www.showusabetterway.co.uk/call/">Show Us a Better Way</a>, which focuses on a more specific question: how to better use publicly available data. That I can sink my teeth into right away; I may even submit an idea tonight&#8230;</p>
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		<title>The Selfish Meme and other stories of bad Twitiquette</title>
		<link>http://www.mypipeline.co.uk/blog/2008/07/07/the-selfish-meme-and-other-stories-of-bad-twitiquette/</link>
		<comments>http://www.mypipeline.co.uk/blog/2008/07/07/the-selfish-meme-and-other-stories-of-bad-twitiquette/#comments</comments>
		<pubDate>Mon, 07 Jul 2008 20:46:11 +0000</pubDate>
		<dc:creator>Andy</dc:creator>
		
		<category><![CDATA[Digital Life]]></category>

		<category><![CDATA[Social Media]]></category>

		<category><![CDATA[richard dawkins]]></category>

		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.mypipeline.co.uk/blog/2008/07/07/the-selfish-meme-and-other-stories-of-bad-twitiquette/</guid>
		<description><![CDATA[I never thought this would happen, but I was duped by the Richard Dawkins-but-not-really-Richard Dawkins caper of recent Twitterfame. Well, I&#8217;m not that surprised, actually. It was a classic case of wish fulfilment: I wanted the great man to be &#8216;down with the kids&#8217; so badly, I was too willing to ignore my suspicions that [...]]]></description>
			<content:encoded><![CDATA[<p>I never thought this would happen, but I was duped by the <a href="http://friendlyatheist.com/2008/06/16/thats-not-richard-dawkins-on-twitter/">Richard Dawkins-but-not-really-Richard Dawkins</a> caper of recent Twitterfame. Well, I&#8217;m not that surprised, actually. It was a classic case of wish fulfilment: I wanted the great man to be &#8216;down with the kids&#8217; so badly, I was too willing to ignore my suspicions that Dawkins wouldn&#8217;t a) have the time to document his thoughts and activities via Twitter, b) actually bother responding to replies to his updates and c) submit to Twitter&#8217;s 140-character constraints on his thinking. I signed up to follow him, then within a few messages, realised he was a fraud. So I had to block him, the only form of retaliation I had in my arsenal <img src='http://www.mypipeline.co.uk/blog/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /> </p>
<p><img class="alignleft" src="http://www.mypipeline.co.uk/blog/wp-content/uploads/2008/07/dawkins.jpg" alt="dawkins.jpg" />But I was duped, and little stung when I realised. Fake Richard Dawkins has since been chastised and his followers dwindled to a few clueless sheep; however, I&#8217;m sure it won&#8217;t be long before a few more fake celebs begin to send status updates from their fake lives. <a href="http://newrelease.co.za/social-media/fake-twitter-accounts-twitterjacking/">Luke Hardiman</a> has already kindly posted a few well known <a href="http://newrelease.co.za/social-media/fake-twitter-accounts-twitterjacking/">parodies</a>. Hell, there&#8217;s even a blog <a href="http://faketwitterstatus.tumblr.com/">purporting to be Twitter</a>, updating us as to its (unstable) status.</p>
<p>I won&#8217;t go into the details of Twitterquette here as I had intended to at first, because <a href="http://scobleizer.com/2007/09/23/the-10-rules-of-twitter-and-how-i-break-every-one/">Scoble already has</a> and inspired a lively debate in his original thread. I also found this video contribution from a <a href="http://www.seesmic.com/video/zj46ri35JE">particularly articulate youngster</a> (who knew there were such people around) which I thought deserved a mention. I have a great admiration for people such as this who can open up their thoughts via webcam for the world to see and hear - after all, it&#8217;s much easier to write your thoughts than to rap off the top of your head about these things.</p>
<p>For me the first and only true commandment of Twitter, and any form of self-publishing for that matter, is to be honest about the self that&#8217;s publishing. Parodies are fine, even on Twitter (I used to love the Stephen Colbert updates) - but impersonation for the sake of furthering your own ideas is the Selfish Meme embodied.</p>
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